FAQs

Frequently Asked Questions.

How to place an order?

Select your product (and any options), then click Add to Cart
Review your order on the Cart page then click Checkout.
On the Checkout page, please ensure all info entered is correct before submitting your order.
You would receive email confirming order.
O-Deliver couriers will contact you within 2-3 days to arrange delivery.

How do I pay?

Payment upon delivery via Cash, Credit Card or LINX.

How long does delivery take?

Most deliveries are done within 2-3 days.
Note: Deep South and rural areas may take longer.

What is the Return Policy?

Items can only be returned if it is damaged during shipping or if you received an incorrect item. A photo must be sent within 24 hours of receiving showing proof.
The company will contact you to make arrangements for exchange.

Where to buy

Online via our website
Bellarusse – C3 Centre San Fernando (selected products only).
Skin intelligence – South Park Mall (selected products only).

Where do we ship?

Throughout Trinidad and Tobago using UPS couriers.

Do we ship internationally?

Unfortunately not at this time.

Can I cancel my order?

Once order is placed and confirmed it cannot be cancelled.